Privacy Policy

Introduction

CRUZEIRO ELABORACAO DE PRODUTOS DIVERSIFICADOS LTDA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you engage with our cosmetics, perfumery, and personal hygiene products manufacturing services.

By engaging with our services, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We may collect the following types of information in our business operations:

• Business Contact Information: Company name, CNPJ, contact person, phone number, and email address of business partners and clients.
• Commercial Information: Purchase orders, product specifications, delivery requirements, and contract details.
• Manufacturing Records: Production batch information, quality control data, and product formulation records.
• Regulatory Compliance Data: Information required for ANVISA registration and compliance with cosmetics regulations.
• Communication Records: Business correspondence, technical inquiries, and customer support interactions.

Product Safety & Regulatory Compliance

As a cosmetics manufacturer, we maintain detailed records of our products in compliance with ANVISA (Brazilian Health Regulatory Agency) requirements. This includes ingredient lists, safety assessments, batch tracking information, and quality control documentation. This data is essential for ensuring product safety and traceability.

How We Use Your Information

We use the collected information for the following purposes:

• To process and fulfill manufacturing orders
• To maintain product quality and safety standards
• To comply with ANVISA regulations and cosmetics industry requirements
• To provide customer service and technical support
• To process payments and manage business relationships
• To maintain batch traceability and quality control records
• To communicate about orders, products, and services
• To improve our manufacturing processes and product development

Data Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Our manufacturing facility maintains strict access controls, and business data is stored securely with appropriate backup procedures.

Data Retention

We retain your information for the periods required by Brazilian tax regulations, ANVISA cosmetics regulations, and commercial laws. Product batch records and quality documentation are maintained according to regulatory requirements for cosmetics traceability. Business records are retained as required by applicable laws.

Information Sharing

We do not sell, trade, or rent your personal or business information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• With regulatory authorities (ANVISA) as required for product registration and compliance
• With logistics partners for product delivery
• With laboratory partners for quality testing (under confidentiality agreements)
• To comply with legal obligations or court orders
• To protect our rights, property, or safety

Your Rights

In accordance with Brazilian data protection laws (LGPD - Lei Geral de Proteção de Dados), you have the right to:

• Access your personal data held by us
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal and regulatory retention requirements)
• Object to the processing of your personal data
• Request data portability
• Withdraw consent for optional data processing at any time
• File a complaint with the National Data Protection Authority (ANPD)

Product Information & Formulations

We maintain strict confidentiality regarding proprietary product formulations and manufacturing processes. Client-specific formulations and technical specifications are protected under confidentiality agreements and are not disclosed to third parties without explicit authorization.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. We will notify business partners of significant changes and update the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your information, please contact us: